Terms & Conditions

Figours Pay Inc. — Terms of Service

Effective Date: 01/01/2025

Welcome to Figours Pay Inc. (“Figours“, “we“, “us“, “our“). These Terms of Service (“Terms“) govern your use of the Figours mobile application, website, and related services (“Services“). By using the Services, you agree to comply with these Terms. If you do not agree, please do not use the Services.

1. Definitions

  • “Services” means the Figours platform, including all software, mobile applications, APIs, websites, and related offerings.

  • “User” or “you” means any individual or legal entity using the Services.

  • “Account” means a personal or business account registered on the Figours platform.

2. Eligibility

You must be:

  • At least 18 years old (or the age of majority in your province or territory).

  • Legally capable of entering into binding contracts.

  • Authorized to use the Services under applicable laws, including Canadian financial services regulations.

By using the Services, you confirm that you meet these eligibility requirements.

3. Registration and Account Security

  • You must provide accurate, complete, and current information during registration.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You are responsible for all activities under your Account.

  • You must notify us immediately of any unauthorized access or security breach.

4. Regulatory Compliance

Figours Pay Inc. is a registered Money Services Business (MSB) in Canada and complies with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA), enforced by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC).

By using our Services, you agree to:

  • Complete any identity verification (“Know Your Customer” or KYC) or enhanced due diligence procedures as required.

  • Cooperate with any anti-money laundering (AML) or suspicious activity investigations.

  • Not use the Services for any unlawful or fraudulent activities.

5. Use of Services

The Services allow Users to:

  • Transfer funds between mobile money wallets and bank accounts.

  • Transfer funds to third parties.

  • Pay for goods and services through authorized payment instruments.

You agree to use the Services for lawful purposes only and in accordance with applicable laws and regulations.

Prohibited uses include:

  • Money laundering, terrorist financing, fraud, or other criminal activity.

  • Unauthorized access to the Services or any related systems.

  • Circumvention of security measures.

6. Fees and Payments

  • Fees may apply for certain transactions or services.

  • All fees will be disclosed prior to transaction completion.

  • You authorize Figours to charge applicable fees directly to your payment method or account.

  • Failure to pay fees may result in suspension or termination of your Account.

7. User Responsibilities

You agree to:

  • Provide truthful and updated information.

  • Use the Services only for lawful and authorized purposes.

  • Fully cooperate with any compliance or regulatory requests.

8. Privacy and Data Protection

We are committed to protecting your privacy.

  • Your personal information is handled according to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

  • Our Privacy Policy explains how we collect, use, store, and share your personal data.

  • By using the Services, you consent to the collection, use, and sharing of your data as outlined in our Privacy Policy.

9. Intellectual Property

  • All content, trademarks, software, and intellectual property belong to Figours or its licensors.

  • You may not copy, modify, or distribute any content without our express written permission.

10. Third-Party Services

  • We may integrate with third-party service providers.

  • We are not responsible for the accuracy, legality, or content of third-party services.

11. Limitation of Liability

  • Figours is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Services.

  • We are not responsible for delays or failures beyond our control, including acts of God, network outages, or government actions.

  • In no event will our liability exceed the fees paid by you in the prior 12 months.

12. Termination

  • We may suspend or terminate your Account at any time if you violate these Terms or any applicable laws.

  • You may also close your Account at any time by contacting customer support.

13. Amendments

  • We may amend these Terms at any time.

  • You will be notified of material changes.

  • Continued use of the Services after updates indicates your acceptance.

14. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of Canada and the applicable province or territory.

  • Any unresolved disputes will be submitted to binding arbitration in Toronto, Ontario, conducted in English.

  • You agree to waive any right to participate in class action lawsuits.

15. Contact Information

If you have questions or concerns about these Terms:

Figours Pay Inc.
Email: info@figours.com

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